SO… HAIR AND BEAUTY PRIVACY POLICY

At SO…Hair and Beauty we take your privacy very seriously and this privacy statement is here to help you understand what we may do with any information you give us about you.

 

WHAT INFORMATION DO WE COLLECT?

When you make an enquiry or book an appointment with us we need to know some of your basic personal information, ie your name and mobile or home telephone number.  We will also request your email address to enable us to email appointment confirmations and reminders to you.   You will be given the option of receiving our promotional emails showing you our news and special offers. 

 

WHAT WE DO WITH YOUR INFORMATION

The most important thing is that it’s easy for us and for you to book you in for the services you require.  We have an online booking system which is run by Ovatu, a GDPR compliant Company.  Your data will be input into this system and you will receive automated confirmations and remainders.

From time to time we may like to provide you with details of any special offers or other information that we think may be of interest to you providing you have given us permission to do so. If you have subscribed to our email newsletter then your information is stored within 'Mailchimp.co.uk' secure database, this information is used for direct emails only for offers, news, events, etc. Each newsletter we send gives you the option to “unsubscribe”.

Within the salon we keep necessary records about your appointments such as notes about the colours we have used on your hair, which products we used during facials and other beauty treatments etc.  This is purely to help us to continue to get great results for you during your visits and is for our use in the salon only.  Sometimes we even note that you like your coffee with milk and one sugar!

For certain treatments it may be necessary to ask and record some medical questions to ensure it is safe for you to receive certain procedures.  Our records are kept either on record cards in a locked cabinet or digitally on a password-protected laptop/ipad.

 

ACCESS TO YOUR PERSONAL DATA
You may request details of any information we may hold about you under the General Data Protection Regulation 2018. If at any time you wish us to remove your personal information you may write to us at SO… Hair and Beauty, Wessex Chambers, Broad Street, Wrington, BS40 5LD or email us at info@sohairandbeauty.co.uk.

 

HOW LONG WE KEEP YOUR INFORMATION

We will keep your information for as long as you are using our services and for up to 5 years from your last visit.